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Getting promoted to Director of Product Management is one of the most common questions I get. It’s also one of the hardest leaps to make.

It sounds glamorous, right? Bigger scope. Bigger paycheck. A seat at the leadership table.

You influence strategy, process, and people. You have a voice in how the company operates.

And it’s a stepping stone to an executive role.

Title. Prestige. Money. Respect.

Nice.

So why is it so hard to get?

Many Senior Product Managers spend years in the same role. They’re experts. They’ve launched successful products, earned glowing reviews, mentored others, and gained the respect of peers and customers alike.

And yet, they hit a wall. The Director role remains out of reach.

What You’ll Learn Today

  • Why the jump to Director is so difficult

  • The most common mistakes new Directors make

  • What a Director of Product Management actually does day to day

  • The five key responsibilities that define success in the role

  • How to recognize when a Director opportunity is likely to open up

  • How to position yourself for promotion long before it happens

  • How to build the relationships that make your promotion inevitable

Why the Leap to Director is So Hard

At first, it seems unfair. You’re experienced. You know your craft. You deliver. What’s missing?

The truth is, the Director job is not a “next-level” product management job. It’s a completely different job.

You’re moving from maker to manager.
From execution to enablement.
From owning a product to owning a system.

That shift changes everything.

Many strong PMs never make it because they don’t recognize this change. Or they underestimate how hard it is.

Some try to get around the problem by jumping to another company, hoping for a shortcut. But most companies won’t hire a Director who’s never been one. And even if they do, reality often hits fast and hard.

Let me share an example.

When Promotion Backfires

I once joined a company as Director of Product, replacing someone they had just let go. He’d been one of their best Senior PMs — smart, experienced, well-liked. When the company needed a Director, he seemed like the obvious choice.

But he struggled. He tried to lead the way he had managed products: diving into every detail, controlling every decision, second-guessing his PMs. He was acting like a “super PM,” not a Director.

The team grew frustrated. Morale dropped. Cross-functional partners lost trust.

The company eventually let him go.

It wasn’t entirely his fault. The organization had never defined what a Director of Product should actually do. They thought “the best PM” could simply step up.

He didn’t fail because he was bad at product management. He failed because he didn’t understand the job.

When a Director fails, it’s almost always for that reason.

You Are Not a Super PM

If you’re a high-performing Senior PM, it’s easy to think the Director job means “more of the same, but bigger.”

That’s a trap.

A Director is not a super PM. The Director’s value doesn’t come from writing better PRDs, attending more meetings, or being in every decision.

Your value comes from building the system that allows your PMs to do those things well — without you.

You set direction. You create structure. You remove friction. You manage people and process, not products.

You move from doing the work to creating the environment where great work happens.

That’s the mindset shift that separates Senior PMs from Product Directors.

What a Director of Product Management Actually Does

Let’s make it concrete.

The Director role is about process, people, and performance. It’s not about building features. It’s about building systems.

You’re the link between strategy (executives) and execution (PMs). You translate big goals into daily action and remove anything that gets in the way.

There are 5 major responsibilities:

  1. Build and manage the product process.

  2. Manage and develop your team.

  3. Remove roadblocks.

  4. Lead through people.

  5. Represent product to executives.

Let’s discuss each.

1. Process

You’re responsible for making sure the system of product management works.

That means:

  • Defining how roadmaps are built, reviewed, and updated.

  • Standardizing development and launch processes.

  • Working with engineering, marketing, and other teams to improve cross-functional alignment and collaboration.

  • Tracking and reporting on key metrics.

  • Continuously tuning how work flows through the organization.

In short: you’re responsible for making sure good ideas reach customers faster with less chaos.

2. Team

You’re now a people leader. Your success is measured by how your team performs, not by your own output.

That means:

  • Setting clear priorities and balancing staff workloads.

  • Coaching PMs on product, business, and leadership skills.

  • Encouraging smart risk-taking and independent thinking.

  • Keeping morale and engagement high.

  • Defending the team when needed, while holding it accountable when required.

A great Director doesn’t micromanage. Your job is to build confidence, not dependence.

Said more plainly: be a good boss.

3. Roadblocks

New Director are often surprised to find this is where they spend most of their time.

You become the chief obstacle remover. You deal with anything that slows the roadmap or frustrates your PMs:

  • Misaligned goals across departments.

  • Bottlenecks in decision-making.

  • Lack of resources or unclear ownership.

  • Conflicting priorities between teams.

Much of this work happens through influence, not authority. You negotiate. You align incentives. You resolve conflicts.

You also spend a surprising amount of time educating others about how product management works. The more clarity you bring, the smoother execution becomes. (So make sure you understand what product management actually is.)

4. People

The higher you go, the more your job becomes about people. Not just your own, but others too.

You manage relationships as much as you manage roadmaps. You’ll find yourself:

  • Building trust with other department heads.

  • Mediating conflicts between teams.

  • Recognizing and celebrating cross-functional wins.

  • Giving feedback with empathy and clarity.

  • Calming egos when tensions rise.

For example, a good Director may highlight the work of an individual in another department. (“My PMs love working with Angela. She’s always so collaborative and team-oriented.”)

This also gives them the credibility for unpleasant discussions. (“When Sameer shares a customer request, he is extremely demanding and heavily critical of the team if they don’t prioritize his request immediately. Frankly, my PMs don’t want to work with him anymore. How can we resolve this?”)

Strong Directors invest in relationships before they need them. They know that influence is earned long before a crisis hits.

5. Executive Liaison

As a Director role, you become the bridge between your team and senior leadership.

You’ll spend time:

  • Presenting roadmaps, tradeoffs, and progress updates.

  • Highlighting obstacles and proposing solutions.

  • Advocating for resources or budget.

  • Helping shape the broader company strategy.

  • Leading initiatives that span multiple teams or divisions.

It’s a highly visible role. How you communicate, how you frame issues, and how you show judgment all matter.

At the same time, do not become a bottleneck to your team for executive access. Rather, you need to be an enabler for it:

  • Find opportunities for your PMs to showcase their proposals and talents to senior leadership.

  • Mentor your PMs on executive presence and communication.

This requires judgment. Sometimes you will need to take the lead on an exec conversation.

But as much as possible, create space for your PMs to take the lead with you being the protective backup. They need to know you’ve got their backs.

Why a Director Role Opens Up

Even if you’re ready for the next step, the opportunity itself must exist. Three things have to line up.

1. There’s a Need.

The company must have a reason to add a Director.

That could be growth — a bigger product portfolio, more PMs, or a new market.

Or it could be structure — the need for better process, coordination, or leadership.

If the organization isn’t big enough or complex enough to justify a Director, the role won’t exist.

2. There’s an Expected Outcome.

Director roles are expensive. Salary, benefits, tools, stock options — it all adds up.

A Director role is an expensive FIXED COST. Fixed costs are ones the company has to pay it no matter what at the same rate every time.

And keep in mind that every other department is competing for these same dollars.

So, to justify the role, they expect measurable results:

  • Faster product delivery.

  • Higher team productivity.

  • Better cross-functional alignment.

  • Improved customer or business outcomes.

If you can’t clearly connect your work to these outcomes, it’s hard for a company to make the investment.

​​3. There’s a Budget.

Even when there’s a need and a clear outcome, the role must be budgeted. No budget, no job.

That’s why timing matters. A PM may be qualified for a Director role, but the organization simply isn’t ready to fund one.

How To Position Yourself For Promotion

Let’s talk about how to actually get there.

If you’re aiming for Director, the key is to start acting like one before you have the title.

You want to make it easy for leadership to look at you and say, “They’re already doing the job.”

Here’s how.

1. Share Your Ambition

Tell your manager you aspire to a Director role. Do it respectfully and clearly. You want them as an ally, not a gatekeeper.

2. Learn What Director Means — Where You Are

Every company defines the Director role a little differently. Understand what it means in your organization. What problems would this role be expected to solve? What outcomes would it drive?

3. Get Feedback and Coaching

Ask for mentorship. Ask for stretch assignments. Seek feedback even when it’s uncomfortable. Directors don’t grow by avoiding hard truths.

4. Take Work Off Your Boss’s Plate

Look for ways to handle parts of their job safely and visibly. Examples:

  • Mentor a junior PM.

  • Lead a cross-functional initiative.

  • Manage a small product line or portfolio.

  • Improve a process or reporting system.

  • Build business cases or ROI models for larger features, new products, or strategic bets.

Each of these shows you can manage beyond your lane.

5. Build Relationships Across the Organization

The higher you go, the more decisions rely on trust. Build strong relationships with Directors in other functions. You want them to see you as a potential peer.

6. Build a Relationship with Your Skip-Level

Your manager’s boss is often the one who approves promotions. Make sure they know who you are and what you’re capable of.

Do this in full view of your current boss. Do not circumvent your current boss.

7. Deliver Consistently And Scale Yourself

Show that you can manage more without dropping the ball. Balance your current responsibilities while taking on higher-level work.

That’s how you demonstrate readiness.

What Happens When the Opportunity Appears

When your boss gets promoted or moves on, the company faces three urgent tasks:

  1. Fill their old role.

  2. Cover their workload in the meantime.

  3. Keep the team running smoothly.

You want to be the obvious solution to all three.

If your manager recommends you as their replacement, and your skip-level already sees you as capable, your promotion becomes the easiest decision they’ll make that quarter.

That’s how most real promotions happen. Not by applying cold to a job posting, but by being ready when the moment arrives.

The Long Game

Getting to Director rarely happens fast. But it does happen for those who prepare deliberately.

Careers are long. You have time.

If you stay where you are, it might take a couple of years. First for your boss to move up, then for you. If you move companies, you’ll have to re-prove yourself, which also takes time.

Either way, every skill you build compounds. Each experience prepares you for when the opportunity finally opens up.

Don’t just perfect the job you have. Build the skills for the job you want.

The Director role isn’t about being the best PM in the room. The Director of PM role is about being the person who builds a room full of great PMs, and helps them do their best work.

That’s what leadership really looks like.

That’s it for today.

Have a joyful week, and, if you can, make it joyful for someone else too.

cheers,
shardul

Here are 4 ways I can help you today:

  1. Strategy Design Workshop: Transform scattered priorities into clear, actionable direction. I’ll facilitate your team through a customized workshop to align stakeholders and create strategies that actually get executed instead of forgotten. Book a call.

  2. Product Management Audit: Get a clear picture of what’s working and what’s holding your team back. Through a systematic analysis, I’ll evaluate your strategy, processes, roles, metrics, and culture. You’ll walk away a practical set of findings and actionable recommendations to strengthen your product organization. Book a call.

  3. Corporate Training: Elevate your entire product organization. I’ll teach your team how to think and act strategically, craft outcome-driven roadmaps, and dramatically improve how they deliver measurable results that matter to your business. Book a call.

  4. Improv Based Team Building Workshop: Boost creativity, trust, and collaboration through improv. Your team will problem-solve faster and work better together. Book a call.

Continuous Learning

Continuous Learning

Thoughts on AI, product management, OKRs, and organizational agility from Jeff Gothelf

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A newsletter for current and aspiring CFOs. SaaS Metrics, Go to Market Strategy, and Capital Market insights (you can actually understand).

Shardul Mehta
I ❤️ product managers.

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