AI Transformation Fail
3 days ago • 5 min readAI Transformation Fail Read on my website / Read time: 5 minutes For the last several years, company boards have been asking: What's our AI strategy? CEOs want to show progress. Everyone is launching pilots. (And co-pilots.) There's a race to build "something with AI" before the next earnings call. Maybe you've been tasked with leading an AI initiative that's meant to modernize the business. You've got the funding, the executive support, and the slide deck with all the right buzzwords. Now,...
READ POSTRepeat Yourself
10 days ago • 3 min readRepeat Yourself.Repeat Yourself. Read on my website / Read time: 5 minutes Years ago, I was leading a major initiative. We aligned on trade-offs early. Everyone nodded along. Me: Hey, CEO, I want to alert you to risk X. Do we feel comfortable with this? CEO: Yes, that sounds like a reasonable risk. Thanks for surfacing. Let's do it. One month later... CEO: How did risk X happen? Did we know about this?? Why didn't we prevent this??? WTF? Sadly, this happens surprisingly often. And here's the...
READ POSTCoaching Is Our Job. Do It. Do It Right.
17 days ago • 6 min readCoaching Is Our Job. Do It.Do It Right Read on my website / Read time: 6 minutes When PMs get promoted to a management role — group product manager, Director, etc. — they like to think the job is just about strategy, roadmaps, outcomes, and directing their staff. And it is. Partially... Here's the thing, though: If you're managing product managers, there's something far more important — and far more neglected. Coaching. When you're a manager of people, your ability to coach your people is the...
READ POSTThink Big, Work Small
24 days ago • 8 min readThink Big, Work Small Read on my website / Read time: 6 minutes One of the biggest lies we're told is that we can't have it all: fast, cheap, good - we can only pick two. Turns out, this is actually BS. As product managers, we're told we have to think in tradeoffs: scope vs. speed, customer need vs. business impact, innovation vs. iteration. These are false choices. It's completely the wrong mindset for software product development. Instead, we want to: Think big, work small. In other words,...
READ POSTWhat Product Managers Get Wrong About Money
about 1 month ago • 7 min readWhat Product Managers Get Wrong About Money Read on my website / Read time: 5 minutes As product managers, we talk a lot about product strategy, discovery, and customer value. But if we want to actually ship the things we believe in, we also need to understand how those things get funded. Most PMs tend to think of "the budget" as a monolith. That all money is created equal — it's just a question of crafting strategy and allocating money to realize it. Or simply giving each department its...
READ POSTWhy PM Directors Struggle
about 1 month ago • 6 min readWhy PM Directors Struggle Read on my website / Read time: 5 minutes Recently, I had an interesting call with a Product Director. He was an excellent Senior Product Manager and some time ago his company promoted him to Director - a role he had coveted for some time. He's enjoying a fat salary, has a team of Product Managers, and is leading some cool products. Sounds like what every PM aspires to until you look under the hood. He booked a call with me because he's drowning in chaos. And being...
READ POSTJustifying a Customer Happiness Feature
about 1 month ago • 5 min readBuilding the Business Case for a Customer Happiness Feature Read on my website / Read time: 4 minutes Not every feature we build will have a direct line to revenue. But that doesn't mean it doesn't create value. As product managers, we often advocate for enhancements that improve the customer experience—things like simplifying workflows, improving performance, or refining the UI. We know these investments matter. But when we pitch them to the execs, we're often asked: "What's the ROI?"...
READ POSTCommercial Acumen
about 2 months ago • 4 min readCommercial Acumen Read on my website / Read time: 5 minutes "Great user experience, Shardul. But where's the business case?" Early in my product career, I led a team building a tool our users loved. Engagement was off the charts. NPS was solid. Feedback channels were buzzing with praise. So when I walked into that exec meeting to pitch a plan for expansion, I felt confident. I had data. I had vision. I had user love. The Product Force was with me. Or, so I naively thought. The questions came...
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